BBK Managing Partner Charity Schiller Featured in The American Lawyer
Schiller Explores the Integration of AI in Modern Law Firm Operations
Best Best & Krieger LLP (BBK) Managing Partner Charity Schiller is featured in a recent The American Lawyer article examining how firms in the Am Law 200 and Second Hundred are approaching artificial intelligence adoption amid rapid industry change.
The article focuses on how firms are thoughtfully navigating the balance between innovation, cost efficiency and client expectations. Schiller discusses how BBK is actively exploring strategic AI across practice groups, including pilot testing generative AI tools and providing weekly trainings for attorneys.
“The opportunities for AI are endless, as long as all of us law firms can figure out how to deploy it without raising malpractice concerns, as long as our clients are comfortable with it, and as long as we can figure out how to price it,” Schiller said. “The pricing side is still pretty interesting. I think it has some amazing opportunities to address profitability for law firms, while also relaying some of those cost savings to clients.”
In the article, Schiller also discusses how the firm is actively exploring strategic AI through a deliberate, hands-on approach — pilot testing tools, investing in attorney training and developing targeted case studies across practice areas to improve efficiency and client service.
As highlighted in the article, BBK’s efforts reflect a broader trend among leading firms that are in an “exploration phase,” carefully assessing how to implement AI in ways that enhance quality, maintain ethical standards and deliver value to clients.
Read the full The American Lawyer article here.
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